Privacy Policy

Last Updated: July 31, 2025

Introduction

Elunariqosam Financial Planning respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly and automatically when using our services:

Personal Information

  • Contact details (name, email, phone, address)
  • Financial information relevant to planning services
  • Communication preferences and service interests

Usage Data

We automatically collect information about your website usage, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

  • Provide personalized financial planning consultations and services
  • Communicate about appointments, service updates, and relevant information
  • Improve our website functionality and user experience
  • Comply with legal obligations and regulatory requirements

Legal Basis for Processing

Under applicable privacy laws, we process your data based on:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interest

Data Sharing

We may share your information in limited circumstances:

  • With service providers who assist in delivering our services
  • When required by law or regulatory authorities
  • With your explicit consent for specific purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze website performance.

Read our Cookie Policy: Cookie Policy

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of our business relationship plus applicable legal retention periods.

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access to your personal data and information about its processing
  • Correction of inaccurate or incomplete personal data
  • Deletion of your personal data in certain circumstances
  • Restriction of processing in specific situations
  • Data portability to transfer your data to another provider
  • Object to processing based on legitimate interests

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Policy Changes

We may update this privacy policy periodically. Significant changes will be communicated through our website or directly to you.

Contact Us

For privacy-related questions or to exercise your rights, contact us at info@elunariqosam.com or +60 17 1424 5608 .

Email: info@elunariqosam.com

Phone: +60 17 1424 5608

Address: 15 Jalan Sultan Ismail, Kuala Lumpur 50250